COVID-19 Policy Update
COVID-19 POLICY UPDATE
Booking Information: New Bookings
We are still accepting new bookings for travel in 2020 for dates from mid July onwards. Book now with the assurance that you will not lose your money should lockdown be extended.
For new bookings for dates in 2020 we have reduced the deposit payable to £50.00 with balance payments due three weeks prior to hire (rather than six). Should lockdown be extended, stopped and subsequently restarted, or the government in your home location advise against travel you will have the option to amend your holiday dates to later in 2020/2021 or be given a guaranteed full refund.
Booking Information: Existing Bookings
If you have an imminent hire for pick up before 30 June 2020 please contact us and we can advise on amendments and cancellations.
Current Status: May 2020
There have been some changes to the lockdown rules in England however it is our understanding that camper van hire for holiday and leisure purposes remains prohibited. We continue to follow the Government guidelines which currently state
“Leaving your home – the place you live – to stay at another home for a holiday or other purpose is not allowed. Campsites and caravan parks are closed …”
Please refer to government guidance for the latest information.
Overland Campers remains open for business for bookings and any questions you may have. Our availability calendars are kept up-to-date if you are making plans to hire – we expect demand to be high once the travel restrictions are lifted so please get in touch if you have specific dates in mind. We look forward to welcoming you at the start of your adventures as soon as it is safe to do so.
We understand that this is a very difficult time but can reassure you that we are taking all the necessary steps to keep our customers and staff safe. If you have a query or need further information please contact us and we will be happy to help:
Telephone: 07791 787 483
Thank you for your support and stay safe.