COVID-19 Policy Update
COVID-19 POLICY UPDATE
Booking Information: New Bookings
Book now with the assurance that you will not lose your money if lockdown is extended or stopped and subsequently reintroduced. Should the full national lockdown be extended or the government in your home location advise against travel you will have the option to amend your holiday dates to later in 2021/22 or be given a guaranteed full refund.
If COVID affects your plans for other reasons (for example illness, self-isolation) please contact us to discuss. Please ensure you keep up to date with the Government guidelines regarding local and national restrictions – for example social distancing with people you do not live with, sharing a vehicle, holiday guidance etc.
Booking Information: Existing Bookings
Please contact us if you have any concerns and we can advise on amendments and cancellations. (If your booking has been moved from previous dates at your request for non-COVID reasons then a change of dates rather than a refund will be available to you in the event of Government COVID restrictions preventing travel).
Current Status: March 2021
Further to the release of the UK Government’s COVID-19 four-step plan to ease lockdown in England, self-contained holiday accommodation in which all facilities are restricted to exclusive use of a single household/support bubble can reopen from 12 April. As our campers are self-contained units with their own bathrooms and kitchens this means we can re-open from this date! Please always refer to the latest government guidance, it remains the drivers responsibility to assess whether their intended use is within the guidelines or not.
Our availability calendars are kept up-to-date if you are making plans to hire. We expect demand to be high once restrictions are lifted so if you have specific dates in mind please get in touch. Please note we are currently restricting hire of our camper vans to UK travel only. We look forward to welcoming you at the start of your adventures.
We understand that this is a very difficult time but can reassure you that we are taking all the necessary steps to keep our customers and staff safe. If you have a query or need further information please contact us and we will be happy to help:
Telephone: 07791 787 483
Thank you for your support and stay safe.